8.1 Time for delivery or performance shall not be of the essence and all such dates are estimates only. We are not responsible if there is any delay in delivery of the Goods or performance of the Services except if caused by Our negligence. If no dates are specified, delivery will be within a reasonable time and usually within 5 working days (UK) of You placing your order. "Delivery" means when the Goods are loaded onto Our vehicle or if collected by You, Your vehicle or when We perform the Services, as appropriate.
8.2 If We are delivering the Goods in instalments, each delivery is a separate contract and if We do not deliver any one or more of the instalments in accordance with these conditions or You make a claim in respect of any one or more instalments You shall not be entitled to treat the Contract as a whole as ended. If for the Goods:- (1) You request that delivery be postponed; or (2) You fail to take delivery of the Goods; or (3) We do not receive adequate delivery instructions from You at the time stated for delivery then: (a) risk of damage to or loss of the Goods will pass to You (including for loss or damage caused by Our negligence); (b) the Goods will be deemed to have been delivered; (c) we may store the Goods until actual delivery and charge You for all related costs including insurance of storage; (d) We may sell the Goods at the best price readily obtainable and charge You for any shortfall below the price under the Contract; and/or (e) without affecting any of Our other rights or remedies We may cancel the Contract or suspend any further deliveries of the Goods or performance of the Services to You.
8.3 If You nominate a place for delivery it is Your responsibility to make sure that suitable access equipment and manual labour is available to unload the Goods. IF IN OUR DRIVER'S REASONABLE OPINION THESE ARE NOT AVAILABLE WE MAY REFUSE TO DELIVER THE GOODS.
8.4 Our record of the quantity of any consignment of Goods despatched from Our place of business shall be conclusive evidence of the quantity received by You on delivery.
8.5 It is your responsibility to verify the information confirmed in the Order Form and We shall have no liability for any non-delivery or shortfall in the quantity of the Goods delivered unless You notify Us of any such error within 48 hours of delivery and only then, we may at our option:
8.5.1 deliver such quantity or the Goods to remedy the shortfall; and/or
8.5.2 issue a credit note to You against the invoice for the amount of the Goods where there is non-delivery.
8.6 You must arrange inspection of the Goods immediately on delivery and before the delivery receipt, if required, is signed.
8.7 Where We have provided You with the Services and You are not satisfied with the Services and notify us of the same within 48 hours of Us completing the Services, we may (following reasonable investigation of your complaint) at our option remedy any defects that We feel are reasonably required to remedy.
8.8 Where We agree to offer You Services pursuant to a bespoke design, We will not offer any refunds in respect of such Services but will offer to remedy any defects to the extent that We feel it is reasonable to do so, where You bring such defects to Our attention within 48 hours of Us providing You with such Services.